• I have an AB SLC-5/05 and an AB Micro850 that need to talk to iFix 5.5.  Is there one driver for both or do I need separate drivers?  If so, what are they?
    Fri Feb 12 15:50:05 GMT 2016 Answer Like 0 Follow 0
  • Recently my username and password stopped working. Was given a link by support to change them for the latest update. Works fine on the website, but when I try to get updates through the update notification software it asks for my credentials for support.ge-ip.com. Neither my old information or my new information will work. Help.
    Fri Feb 12 15:04:26 GMT 2016 Answer Like 0 Follow 0
  • Hi all,

    I'm using the alarm file service to log all my alarms to a txt format in my application.
    this works good but there also alarms in from the OPC connection:
    OPC-Unable to add item #### to group,...

    It happens when there is a time out in connection and we're also using tags in or PDB that are invalid for this moment.
    (sometimes the PLC is powered of or there is a download to PLC)
    We're in a test environment and that's the reason of the time-out's and some invalid tags.

    because there are so much alarms(an alarm for every tag') of the OPC connection it's really not readable anymore.
    Is there a way to filter them out? Or it even doesn't need to be logged. I don't need any of these communication alarms.

    I'm using powertool and communication is OPC.
    Ifix V5.8
    Already thanks!

    Fri Feb 12 13:41:53 GMT 2016 Answer Like 0 Follow 0
  • I receive a "run-time error '9': Subscript out of range" when I launch excel with the Historian Add-In enabled.  I cannot debug this error because it is in the iHistorian.xla file from GE and is locked.  This error is only an annoyance; once it is acknolwedged, I can run my VBA queries just fine by referencing the iHistorian.xla file.  However, I plan on installing this Add-In on other users' laptops.  I need to resolve this issue before this project reaches it's conclusion.

    I have no issues on a VM of Windows Server 2008 R2 with the Historian 4.5 Add-In.  This is a test server and is communicating with a Historian server located on the same VM.
    My colleague has no issue running Historian 5.5 Add-In on a Windows 7 Enterprise 32-bit laptop.
    I supposedly have an identical setup with my colleague, but have tried both 4.5 and 5.5 Add-Ins; both generate this error on excel launch.
    I have ONLY installed the Add-In on my laptop (I don't recall if I installed Administrator on the other machines or not).  We both communicate with a remote Historian production server.

    Does anyone have a clue as to why this is occurring and what the resolution could be?
    Thu Feb 11 22:54:11 GMT 2016 Like 0 Follow 0
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  • I have a chart that looks at data from an iHistorian server that works perfectly well on the main SCADA server, but when I deploy the graphics to a remote view node with an iClient Thick Runtime license, the chart isn't connectiong to the iHistorian server.
    I can ping the server and using Netdiag I can see that it has the correct IP for the iHistorian server, but Con Handle is 0x0 and Status is 1914.
    Any idea what this means or what I need to check? My network diagnostics skills are minimal to none.
    Thu Feb 11 18:42:26 GMT 2016 Like 0 Follow 0
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  • Is there a way to clear a Modbus TCP channel that has the above status word without cycling power to the PLC?
    I am using COMMREQ's to continuously read and write on 2 separate channels(CH1 for Read and CH2 for Write). Channel 1 has an open status of 1, but the Read COMMREQ was zero and not executing for some reason. It was working when I left it about a week ago.
    I am using a RX3i CPU310 with an ETM001 module. F/W on the CPU is 6.01.
    Thu Feb 11 17:36:06 GMT 2016 Answer Like 0 Follow 0
  • Hi,
    I found an error in the installation log for Cimplicity 9.0 which stated that the file IC646PPS100.dll failed to register because the file was not found. Does anyone know what this file does, and more importantly is it required for data logging using SQL server 2012
    Thu Feb 11 13:03:19 GMT 2016 Answer Like 0 Follow 0

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