Phone Navigation ka20h000000DLyBAAW | GE Customer Center

Phone Navigation

Description

The GE Digital Customer Center portal is used to support GE Digital products, including HMI/SCADA (iFIX and CIMPLICITY), Historian,SmartSignal, Plant Applications, Workflow, Manufacturing, Cyber, APM, OPM, Predix.  For all other products, please refer to GE.com, to search for your product.  The attached files will help navigate our phone system in order to get to the right support contact.

GE Intelligent Platforms (Automation & Controls) was sold to Emerson Automation Solutions in January 2019.  In October 2019, new phone numbers and contact information were established for Intelligent Platforms products, including Controllers and Programming Software such as Machine Edition.

Resolution

The attached Phone Menus will help you navigate through phone selection choices.  

 

  • Attached Files

  • GED Phone Menu.pdf

    Posted: 2/25/2020

    GE Digital Software Solutions. HMI/SCADA, Historian,SmartSignal, Plant Applications, Workflow, Manufacturing, Cyber, APM, OPM, Predix.

  • Emerson Phone Menu.pdf

    Posted: 2/25/2020

    Emerson Automation Solutions (formally GE Intelligent Platforms A&C). Controllers and Programming Software.